• Personal Data Collection Policy

Last update October 10, 2023
Offgrid shop undertakes to protect customers' personal data, to collect personal data in such a way as to collect only necessary, basic data about customers/users that are necessary for the fulfillment of our obligations; informs customers about the way the collected data is used, regularly gives customers a choice about the use of their data, including the ability to decide whether or not they want their data removed from lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to perform their work. All employees of Offgrid shop and business partners are responsible for respecting privacy protection principles.


To make an order or send an inquiry on our website, the user must fill out the registration questionnaire and complete the registration. The user is asked for contact information (such as name and e-mail address) during registration. This information is used to contact the user when answering questions on our website. Also, the data ensures the user's privacy when controlling data input or changes.


If the user's personal data changes or the user no longer wants our service, we make it possible to correct, update or remove the user data we hold. The user can do this on the website page My Account or via the contact form by selecting "Personal Data Change."


If we decide to change our privacy policy, we will post a notice on the front page of our website. Users will always be familiar with the data we collect, how we use the collected data, and under what conditions we may disclose personal data. If we decide to use the user's personal data in a different way than stated at the time they were obtained, we will send the user an inquiry by e-mail. Users will be able to approve or reject the use of data in a new way. We will use the data in accordance with the privacy policy in effect at the time the user's data is collected.